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PC400 & PC400TX Terminal
Installation &
User’s Guide
Support Information
Lathem offers technical support on a per incident basis. Calls for support after the first 30
days are chargeable per incident. Support Agreements are available that enable you to
unlimited technical support, no charge upgrades and next day shipment of replacement
hardware depending on the Agreement selected.
When calling Lathem for technical support, please have the software version number,
serial number, and support agreement number or credit card number if not covered by a
support agreement and details of the problem ready to give to the support agent.
Getting Help
If you need help with your PayClock, there are several ways to find answers to your
questions: 1) consult the on-line help in your software, 2) check the Troubleshooting
section in this manual or 3) contact Lathem’s technical support group.
To reach Lathem technical support group through the Internet, go to
Support Agreements
Lathem offers a hassle-free support agreement for your peace of mind. You can call
our sales department for more details and pricing on this support plan.
With the Support Plan
Unlimited telephone support
Without the Support Plan
Calls for support after the first 30 days from
purchase are billed for each incident
Free software updates and version upgrades
We send you an exchange clock next day
shipping if yours goes down or is damaged
Repairs on faulty parts and workmanship
You must purchase any software upgrades
You must send in your clock for repair
After the standard warranty period, charges
apply for repairs to damaged or defective parts
Lathem Time Corporation
200 Selig Drive SW
Atlanta, GA 30336
404-691-0405
Document Number USG0037I
C O N T E N T S
WELCOME.....................................................................................................................................1
FEATURES AND SPECIFICATIONS....................................................................................................1
IMPORTANT FIREWALL SOFTWARE NOTICE ...................................................................................2
MOUNT THE CLOCK..................................................................................................................4
CONNECT THE COMMUNICATION CABLES ......................................................................7
RS-232 CONNECTIONS ..................................................................................................................7
RS-485 CONNECTIONS ..................................................................................................................8
MODEM CONNECTIONS (OPTIONAL)...............................................................................................9
PC400TX TCP/IP CONNECTIONS (OPTIONAL) ............................................................................10
BELL RELAY CONNECTIONS ........................................................................................................11
SETUP THE CLOCK ..................................................................................................................12
STARTING THE TERMINAL SETUP MODE......................................................................................12
Terminal Setup Mode..............................................................................................................13
PIN Entry SetupMode .............................................................................................................14
USING THE CLOCK...................................................................................................................15
To punch using a badge..........................................................................................................15
To use PIN entry .....................................................................................................................15
To transfer ..............................................................................................................................16
To enter amounts ....................................................................................................................16
To see benefit time balance/ accumulated hours for the pay period.......................................16
To see the Terminal Status......................................................................................................17
SUPERVISOR MODE......................................................................................................................17
Schedule Override...................................................................................................................17
Manual Bell Ring....................................................................................................................18
Setting up badges that can activate the Supervisor Mode ......................................................18
WIRING DIAGRAMS .....................................................................................................................19
RS-232 TO HOST .........................................................................................................................19
RS-485 NETWORK.......................................................................................................................20
MULTI DROP NETWORK USING THE SWIFT485+ ........................................................................20
PC400 TERMINAL BLOCK DIAGRAM ...........................................................................................21
INSTALLING A MODEM MODULE IN THE PC400...........................................................................22
INSTALLING A TCP/IP MODULE IN THE PC400............................................................................24
REPLACING AN EXISTING PAYCLOCK 2000 OR PC100 ................................................................26
TROUBLESHOOT THE CLOCK........................................................................................................28
PC400 Terminal Installation & User’s Guide - 1
C H A P T E R 1
Welcome
Reliability, functionality and ease of use are trademarks of the PayClock terminals. With
the PC400 terminal, employees use their Lathem ID badges to punch in and out, view
messages or benefit time balances – it’s that simple. Using Lathem time and attendance
software and your computer, PayClock terminals are the perfect solution for businesses
that want to track employee time and automate payroll.
IMPORTANT
¾Windows 2000 or XP or later is required when using the PC400TX terminal(s)
¾PayClock Pro version 4.0 or later is required when using the PC400TX terminal(s)
¾If you are using firewall software, see the Important Firewall Software Notice below.
Features and Specifications
Display:
Clock:
4 Line x 20 Character back-lit LCD dot-matrix display
12 or 24 hour-format, USA or International, quartz-precision Time-
Stamp on data transactions
Indicators:
Audible and LED’s indicate Valid registration (green) single beep
and Invalid registration (red) double beep.
Communications: Single or multi-clock environments, both local and remote via EIA
Standard RS-232 or RS-485 cable connections, Hayes Standard
compatible modem (optional) or TCP/IP ETHERNET 10-base-T
compatible (optional).
Input:
Keypad and mag-stripe slot reader. Badges are mag-stripe format
ABA Track-2
Casing:
Power:
Molded plastic housing with steel back box. 7.10” wide x 7.75” high
x 3.40” deep; weight 2.75 pounds. 16-button keypad
Terminal - 7v-9v, AC/DC @ 1 amp
Source - Wall Adapter/Transformer
Input: 120 VAC 60Hz 12W
Output: 9.0 VAC 1A
Relay:
“Dry” for 2.0amps @ 24VDC or 1.0 amp @120VAC
Operation: 32° to 110° F (0° to 43° C)
Environment:
2 - PC400 Terminal Installation & User’s Guide
Certification:
Cable Specs:
UL, cUL, FCC Part -15 and FCC Part -68 (when equipped with
optional internal modem)
Note: All cables must conform to local building/electrical codes.
Consult a qualified installer.
RS232 – Data communications cable. Approved maximum length -
50 feet. Connect at the computer with a DB9 (female) connector and
RJ45 connector at the terminal
RS485 – Unshielded Twisted Pair (UTP) data communications cable
(Category 3 or Category 5) Maximum cable run of 4,000 feet
Capacities:
Employees
500 (per terminal)
Departments 100 (per terminal)
Transactions 4,600
Firmware
Upgrades:
The PC400 supports firmware patches that download from the
PayClock software. The PayClock software allows the user to get
firmware patches from the Lathem web site. Then when you poll or
update the PC400 the patch will automatically be installed.
Note: For more information on installing firmware patches see the
PayClock on line help.
Note about Lithium Battery
This product’s lithium battery contains Perchlorate Material – special handling may
information about proper methods of disposal in California.
Power Surges and Spikes
Any time your terminal is connected to AC current, a power surge or spike can occur.
You should use high quality surge suppressers to protect your PC400. The warranty does
not cover damage caused by power surges or spikes.
Important Firewall Software Notice
If you are using firewall software, you may need to unblock or allow access to a number
of PayClock Version 4 application files. The PayClock Version 4 installation
automatically exposes the typical application (*.exe) files if you are using the Windows
XP Service Pack 2 built in firewall. Note: When we configure PayClock Version 4 in the
Windows XP Service Pack 2 built in firewall, we do not open specific ports. Instead we
expose the application (*.exe) file. This insures that the necessary available ports will be
open when needed.
PC400 Terminal Installation & User’s Guide - 3
Here is a list of the applications and their corresponding application executables:
Main Application Files
BADGEX.EXE
BELL.EXE
Badge Excluder Utility
Bell Ringing Setup Wizard
Database Service**
BT32SMGR.EXE
BTENG32M.EXE
DIALIN.EXE
Database Manager**
Dial In Manager Wizard
Database Manager User Interface**
Employee Reports Setup Utility**
Export Engine**
DBMGR.EXE
EMPREPORTS.EXE
EXPORT32.EXE
IMPORT.EXE
Data Import Utility
LICMGR32.EXE
LRSEDIT.EXE
MAPDB.EXE
Licence Manager**
Langage Editer Utility
Database Connection Object Utility**
File Merging Utility
MERGE.EXE
MSGCHECK.EXE
PCCLICK.EXE
PCIHSV.EXE
Message checker**
PC Click User Interface**
Interactive Help**
PCSCMGR.EXE
RBEDIT.EXE
REGISTER32.EXE
RENY.EXE
Server Manager User Interface**
Raw Registration Editor**
Registration Wizard**
Startup Manager**
RENYRUN.EXE
REPWRITE.EXE
SETDST.EXE
PayClock Base Module**
Report Manager Interface**
Custom Daylight Savings Setup Utility
Terminal Manager**
TERMMGR.EXE
**Automatically exposed for the Windows XP Service Pack 2 built in firewall.
4 - PC400 Terminal Installation & User’s Guide
C H A P T E R 2
Mount the Clock
Find a suitable location where:
ƒ Temperature stays within 32°-110° F
ƒ Humidity remains below 95%
ƒ No excessive vibrations are present
ƒ An electrical outlet is within 4 feet
Note: Exposure to outdoor conditions, rain, snow, etc voids the warranty.
Wall Mount - To install the back box
♦
Locate a flat wall surface. Place the back box on the wall 48 inches from the floor,
with a pencil trace the outline where the 3 holes will be drilled.
Raised Strain Relief
Points.
To use these, slide the
tie wrap through the
raised slot(s) and
secure around cable
and power cord.
Figure 1
Alternative Mounting: Install the
back box directly to an electrical
box.
PC400 Terminal Installation & User’s Guide - 5
Note: The PC400 back box is designed to align with mounting holes if you are
replacing a PC2000, PC1000 or PC100 terminal.
♦
♦
Drill the 3 holes noted using a 5/16” drill bit.
Insert a wall anchor (not included) in each hole and tap with a hammer until flush
with the wall.
♦
♦
♦
♦
♦
Align the back box with the anchors, insert the 3 screws and tighten with a Phillips
head screwdriver; see Figure 1.
Remove one of the back box knockouts, so you can run the communication cable
and 9VAC power pack cable to the clock.
Secure the power and communications cable to the back box by inserting supplied
Tie Wrap(s) through the raised strain relief points.
Align the slots on the back of the clock with the tabs on the top of the back box. Plug
in the power pack and communications cable, and then lower the clock into place.
Turn the key and lock the clock in place.
Note about the PC400TX
The PC400TX may be located at any point within a TCP/IP Ethernet 10-Base-T network,
as long as the section of cable between the network switch and PC400TX does not go
beyond three hundred and twenty eight (328) wire-feet. A typical topography for the
PC400TX in an Ethernet 10-Base-T network is a star configuration.
NOTE: It is recommended that the PC400TX be plugged into a switch.
6 - PC400 Terminal Installation & User’s Guide
Desktop Mount - To install the back box
♦
Locate a flat surface. Make sure you can plug the terminal into a 110VAC wall
outlet (220VAC in Europe and other areas), which should be no farther than 4 feet
from the terminal.
♦
♦
Remove one of the back box knockouts, so you can run the communication cable
and 9VAC power pack cable to the clock.
Rotate the back box as illustrated below. Secure the power and communications
cable to the back box by inserting supplied Tie Wrap(s) through the raised strain
relief points; see Figure 2.
♦
♦
Align the slots on the back of the clock with the tabs on the back box. Plug in the
power pack and communications cable, and then lower the clock into place.
Turn the key and lock the clock in place.
Note: Install rubber feet (not included) on bottom of back box to prevent marring of the
desktop.
Raised Strain Relief Points.
To use these, slide the tie wrap
through the raised slot(s) and
secure around cable and power
cord.
Figure 2
PC400 Terminal Installation & User’s Guide - 7
C H A P T E R 3
Connect the Communication Cables
RS-232 Connections
You can connect one clock to the host computer with an RS-232 connection. This is a
basic connection using an RS232 serial cable.
See Appendix A for the RS232 cable diagram
To make an RS232 connection
♦
♦
Run your RS-232 cable from the back of the computer to the clock.
Attach the DB9 connector to an open 9-pin COM port on the back of your computer.
(Note: Connect the RJ45 modular cable to the DB9/RJ45 adapter)
♦
♦
Insert the RJ-45 end of the cable through one of the knockouts on the clock’s back
box.
Attach the RJ-45 plug to the Terminal’s RS232/RS485 communications port as
shown in the diagram below, Figure 3.
Figure 3
RS232 / RS485 Port
8 - PC400 Terminal Installation & User’s Guide
RS-485 Connections
An RS-485 connection can attach up to 31 clocks to the computer, using a SWIFT-485+
converter that you can purchase from Lathem. You can wire the clocks directly to the
converter (star configuration) or wire them to RS485 Terminal Screws; this allows you to
run in a single line starting from the converter (multi-drop configuration).
With an RS-485 connection, you can use up to 4000 feet of cable to connect your clocks
to the computer. Lathem recommends using CAT 5-UTP (unshielded twisted pair) data
transmission cable.
To make an RS485 connection
♦
Connect a SWIFT-485+ converter to an open COM port on your computer. If your
COM port has 25 pins, you will need a 9-to-25 pin adapter that you can buy from a
computer store.
♦
♦
Run the CAT 5 cable from the Swift-485+ to the first clock in the series .
See Appendix A for the RS485 Network diagram
Unplug the RS485 screw terminal connector and attach a matched pair from your
cable as shown in the diagram, plug in the connector. Make sure that the polarity is
maintained. If your cable is terminated with a RJ-45 plug connect to the Terminal’s
RS232 / RS485 communications port as shown in the diagram below, Figure 4.
(-)
(+)
RS485 Screw
Terminal Connector
RS232/RS485
Port
Figure 4
PC400 Terminal Installation & User’s Guide - 9
Modem Connections (optional)
A PC400 with the modem module allows your computer to call the PC400 or the PC400
can call the computer and communicate through the telephone line as if directly
connected. It is recommended that remote terminals be connected to a dedicated phone
line with no other devices attached to it unless the terminal will be dialing out to the host
computer. The internal PayClock modem modules are analog devices and you should not
use them with a digital telephone (PBX) system. Improper connections void your
warranty and can damage your clock.
Note: Use the Terminal Manager software to setup a PC400 to call the computer and
when setting the number of rings to answer. See the Terminal Manager help for details.
See Appendix C for the directions on installing a modem module in the field.
To make a Modem connection
♦
♦
Connect a standard phone line to a nearby analog phone jack.
Insert the other end of the phone line through a knockout in the terminal back box
and plug it into the clock’s modem connection port as shown in the diagram below,
Figure 5.
Modem
Connection
Port
Figure 5
10 - PC400 Terminal Installation & User’s Guide
PC400TX TCP/IP Connections (optional)
For Ethernet communications, CAT 4 or 5 unshielded twisted pair high-speed data
communication cable is recommended. A standard Ethernet cable should be used, unlock
and remove the terminal from the mounting bracket. Route the cable through the desired
knockout of the mounting plate and plug the RJ45 plug into the Ethernet Communication
port as shown below
See Appendix D for the directions on installing a 10Base T module in the field.
To make a TCP/IP connection
♦
♦
Connect a standard Ethernet cable to the network switch.
Insert the other end of the standard Ethernet cable through a knockout in the terminal
back box and plug it into the clock’s Modem/10 Base T connection port as shown in
the diagram below, Figure 5.
Modem /
10 Base T
Connection
Port
Figure 5
PC400 Terminal Installation & User’s Guide - 11
Bell Relay Connections
With the bell relay, you can program when bells or other devices will ring using the Bell
Wizard in your Terminal Manager software. You should have a qualified/certified
electrician connect your signaling devices to ensure proper connections and prevent
damage to your equipment.
To connect your signaling device(s) power source
Unplug the bell relay screw terminal connector and connect your wires from the
signaling device(s) power source to the “Common” and “Normally Open” screw
terminals, plug in the connector. See the diagram, Figure 6 and IMPORTANT! note
below.
Common
Normally Open
Normally Closed
(Not Used)
Bell Relay
Screw Terminal
Connector
Maximum of 4 Bells / Horns
When connecting directly to 120vAC.
See Important note to the left for details.
IMPORTANT! Relay contacts provide no
power for bells or buzzers. They are rated
“dry” for 2.0 amps @ 24 VDC or 1.0 amp @
120 VAC. Connecting a device or series of
devices that draw more than the appropriate
amperage from the terminal will result in
serious damage! We recommend using the
RB8 Relay Booster Box to control devices
that require more than 2 amps. Contact your
dealer for information about obtaining an
120vAC
PC400 Bell Relay Screw
Terminal Connector
Figure 6
12 - PC400 Terminal Installation & User’s Guide
C H A P T E R 4
Setup the Clock
You must power up and configure each clock when you install it. You can do this
through the terminal setup mode. Note: The set up of the PC400 and PC400TX are the
same.
Starting the Terminal Setup Mode
The terminal must first go through its power - up test before you can start the setup
mode. After the power - up test completes the terminal will display “All Systems OK”.
To power up the clock
♦
With the terminal’s 9VAC power supply plugged into an electrical outlet, plug the
other end into the terminals power connector; see the diagram below, Figure 7.
Power Connector
Figure 7
♦
The terminal goes through the power up test, beeps and the lights flash.
PC400 Terminal Installation & User’s Guide - 13
Note: The first time the PC400/PC400TX is powered up it will go into the Terminal
Setup Mode automatically.
Terminal Setup Mode
Use the terminal setup mode to set the time, date, baud rate and terminal ID # for the
terminal.
*NOTE* You can exit the terminal setup mode at any time by pressing the [*] Exit key.
To start the Terminal Setup Mode
♦
Press 729255 on the keypad to enter the “Terminal Setup” function. The terminal
displays
ENT.DATE: MM-DD-YYYY
Enter the current date and press # [enter]. The terminal displays
ENTER DAY-OF-WEEK: D
1=SUNDAY..7=SATURDAY
Enter the number that represents the current day of the week. The terminal displays
ENTER TIME: HH:MM
Enter the current time and press # [enter]. The terminal displays
SELECT [0] PM / [1] AM
Press 0 to select PM or 1 to select AM. The terminal displays
PRESS [#] IF CORRECT
Press # [enter]. The terminal displays
COMMUNICATIONS SETUP
SELECT BAUD RATE:
[2]400 -OR- [9]600
Press 2 to select 2400 or 9 to select 9600 (required for PC400TX). The terminal
displays
ENTER TERM ID# 049 (049 is the default setting)
Enter the number for the terminal ID and press # [enter] and then press # [enter]
again.
Note: Valid ID’s are 1 – 250 excluding 58.
The terminal will go to the normal time and date display
14 - PC400 Terminal Installation & User’s Guide
PIN Entry SetupMode
The PIN Entry Setup Mode allows you to enable or disable PIN entry from the keypad.
PIN entry enables your employees to key in their badge number when punching instead
of swiping their badge. With PIN entry enabled employees can do either, swipe their
badge or key in their badge number.
To Enable PIN entry press 752902 on the keypad.
To Disable PIN entry press 752902 on the keypad.
Note: The 752902 code toggles PIN entry on or off. If you disable PIN entry, press [*]
after the last digit is entered to return to a normal display
Press the Status button on the keypad to check your settings, this screen will display
When PIN entry is enabled this screen will display:
PIN ENAB.
When PIN entry is disabled this screen will display:
PIN DISAB
VER
Firmware version of your clock
ID#
MEM
UPD
LOAD LIST
or
Number used to identify your clock
Percentage of memory used
Identifies the firmware patch version
Ready to be updated from the PayClock software
CLK READY Clock has been updated from the PayClock software and is ready to
use
BAUD
PIN
Baud rate setting 9600 or 2400
ENAB = enabled / DISAB = disabled
DST
ON= Daylight savings is on / OFF = Daylight savings is off
This completes the setup. The terminal is ready to accept a download. For more
information on downloading to the PC400/PC400TX see the PayClock software users
guide or the on line help.
Note: If your PC400TX was discovered and configured using the Terminal Manager
software you will see the terminals IP address display after the above Status screen.
PC400 Terminal Installation & User’s Guide - 15
C H A P T E R 5
Using the Clock
At the PC400/PC400TX series clocks, employees can punch in and out, transfer, enter
amounts, view messages and punch information. They can do this by swiping their badge
or by using the PIN entry feature. PIN entry allows the employee to key in their badge
number at the keypad. PIN entry must be enabled to use the PIN entry feature.
To punch using a badge
The PC400/PC400TX series clocks have a magnetic stripe badge reader. The stripe
should be on the left side of the badge when swiping. To swipe the badge, insert it at the
top of the reader, then pull it down with a continuous and smooth motion; see Figure 8.
Figure 8
After the employee has punched the grand totals for the pay period will display as well as
any message that has been sent to the employee. Note: The grand totals display can be
turned on or off from within Terminal Manager. See the Terminal Manager help for
details. For more information on sending messages to employees see the PayClock online
Help.
To use PIN entry
With the time and date showing on the display, press the “0” key, the screen will display
“ENTER PIN:” key in your badge number and press [#] enter. Note: If the time and date
are not showing on the display press *[exit] on the keypad, then press the “0” key.
16 - PC400 Terminal Installation & User’s Guide
To transfer
♦
♦
♦
Press Transfer
Swipe your badge or PIN your badge number and press # [enter]
Key in the department number for the transfer
or
press the
button to scan up the list of departments or
button to scan down the list of departments
press the
♦
♦
Press # [enter]
Press # [enter]
To enter amounts
♦
♦
♦
♦
♦
Press Amount
Swipe your badge or PIN your badge number and press # [enter]
Key in the dollar amount
Press # [enter]
Press # [enter]
To see benefit time balances and accumulated
hours for the pay period
♦
♦
♦
Press Inquiry
Swipe your badge or PIN your badge number and press # [enter]
The benefit time balance and total hours display
Note: Select the benefit time counter(s) to display from the Options tab at the Terminal
Properties. Up to 2 benefit time counters can be set up. To have the grand totals for the
pay period not display, uncheck the option “Show Grand Totals at Terminal during
Punching”. See the Terminal Manager help for details.
PC400 Terminal Installation & User’s Guide - 17
To see the Terminal Status
♦
♦
Press Terminal Status
The status screen displays
Supervisor Mode
Two supervisor modes are available for your PC400/PC400TX. You can override a
lockout schedule and manually close the bell relay.
Schedule Override
With a supervisor badge, you can temporarily disable any lockout schedules set for
the terminal, allowing the terminal to read the next badge that is entered. This
provides supervisors a way to override a lockout schedule in special situations.
Before starting, be sure that the PC400/PC400TX is in normal operation mode with
the time of day and date showing on the display. Otherwise, press * [exit] to resume
normal operation.
To override a lockout zone for an employee In/Out punch:
1. With the time and date showing press # [enter], swipe your supervisor badge
2. “Supervisor Mode” with show on the terminal display
3. Within 5 seconds have the employee swipe their badge or PIN their badge
number and press [#] enter
To override a lockout zone for an employee department transfer:
1. With the time and date showing press # [enter], swipe your supervisor badge
2. “Supervisor Mode” with show on the terminal display
3. Press the department transfer button 3 times
4. Within 5 seconds have the employee swipe their badge or PIN their badge
number and press [#] enter
5. Key in the department number for the transfer
6. Press # [enter]
7. Press # [enter]
Note: Amount entries are allowed during a lockout schedule.
18 - PC400 Terminal Installation & User’s Guide
Manual Bell Ring
With a supervisor badge, you can manually close the bell ringer relay. This function
could be used for fire drills or to test the bell circuit.
To manually close the bell ringer relay:
1. Press # [enter], swipe your supervisor badge
2. “Supervisor Mode” with show on the terminal display
3. Within 5 seconds press 1 and then 1 again on the keypad, the relay will close and
activate the bell or buzzer for approximately 3 seconds. If you press 1 again within
5 seconds, the relay will close again. This can be repeated as many times, as you
like.
Setting up badges that can activate the Supervisor Mode
y
While in Terminal Manager open the PC400 Terminal Properties, from the Options
tab select up to 4 employees that will be able to make supervisor overrides at the
terminal.
y
Update the PC400/PC400TX terminal. The PC400/PC400TX terminal will now
accept the selected badge(s) as a supervisor badge.
For more information, see the Terminal Manager on line help.
20 - PC400 Terminal Installation & User’s Guide
RS-485 Network
Multi Drop Network using the SWIFT485+
PC400 Terminal
Block
PC400 Terminal
Block
PC400 Terminal
Block
Note: When replacing a PC2000 RS485 terminal with a PC400, you can connect
the PC400 terminal using the existing J-Kit. Simply plug in the cable that goes
from the junction box to the terminal into the RS232/485 RJ45 communication
port. See Appendix D Replacing an Existing PC2000 or PC100
22 - PC400 Terminal Installation & User’s Guide
A P P E N D I X C
Installing a Modem Module in the PC400
IMPORTANT: Follow these 2 steps before starting the internal modem installation
1. Disconnect the power from the PC400.
2. Discharge any static in your body by touching a large metal object
¾
¾
Remove the PayClock 400 Terminal from the Back Box
1. Unlock and remove the terminal from the back box. Place the terminal on a
comfortable workspace.
2. Using a Philips screwdriver, remove and save the 4 Philips head screws at each
corner of the internal cover plate of the PayClock terminal; see Figure 9
3. Remove and discard the modem cover plate, then remove the internal cover
plate; see Figure 9.
Install the Modem Module
4. Carefully plug the Modem Module into the empty socket at the U16 location on
the circuit board; see Figure 10.
5. Replace the internal cover plate and install the 4 Philips head screws. Do not
install the modem cover plate.
6. Align the tabs on the back box with slots at the top of the internal cover plate.
Plug in the power cable and modular phone cable. Then lower the terminal into
place.
7. Turn the key to lock the terminal onto the back box.
¾
Setup the Terminal
8. Enter the Terminal Setup Mode by pressing 729255 on the keypad. Set the date,
day of week, time, baud rate (9600) and terminal ID.
9. From the PayClock software update the terminal.
PC400 Terminal Installation & User’s Guide - 23
Internal Cover
Plate
Cover Plate
Figure 9
Circuit Board Assembly
Position the modem
module so Pin-1 will be
inserted into the bottom
socket on the lower right
hand corner of the CPU
board.
Pin - 1
PC400 Modem
Figure 10
24 - PC400 Terminal Installation & User’s Guide
A P P E N D I X D
Installing a TCP/IP 10Base T Module in the PC400
CAUTION: Follow these 2 steps before installing the 10Base T module installation
1. Disconnect the power from the PC400.
2. Discharge any static in your body by touching a large metal object
NOTE: This 10Base T upgrade requires firmware version 3.05 or later and circuit
board revision K or later.
¾
¾
Remove the PayClock 400 Terminal from the Back Box
1. Unlock and remove the terminal from the back box. Place the terminal on a
comfortable workspace.
2. Using a Philips screwdriver, remove and save the 4 Philips head screws at each
corner of the internal cover plate of the PayClock terminal; see Figure 9
3. Remove and discard the modem cover plate, then remove the internal cover
plate; see Figure 11.
Install the 10Base T Module
4. Carefully plug the 10Base T module into the empty socket at the U26 location
on the circuit board; see Figure 11.
5. Replace the internal cover plate and install the 4 Philips head screws. Do not
install the modem cover plate.
6. Align the tabs on the back box with slots at the top of the internal cover plate.
Plug in the power cable and Ethernet cable. Then lower the terminal into place.
7. Turn the key to lock the terminal onto the back box.
¾
Setup the Terminal
8. Enter the Terminal Setup Mode by pressing 729255 on the keypad. Set the date,
day of week, time, baud rate (9600) and terminal ID.
PC400 Terminal Installation & User’s Guide - 25
Figure 11
26 - PC400 Terminal Installation & User’s Guide
A P P E N D I X E
Replacing an Existing PayClock 2000 or PC100
The PC400 has been designed to easily replace other PayClock terminals in the field. The PC400
back box allows you use the existing mounting holes from your current terminal. Follow these
simple instructions when connecting your new terminal. See Figure 12 for details on RS232 and
RS485 replacements.
Replacing
Using this
Replacement Instructions
this terminal connection type
PC2000
PC2000
RS232
RS485
Using the existing communication cable connect the
optional PC2000 Cable to PC400 Adapter Kit
(#VIE2787) to the DB9 connector that plugged into the
PC2000. Plug the RJ45 adapter cable into the PC400.
Plug the existing modular cable into the PC400
terminal.
Or...
Bypass the modular junction box and connect the wires
directly to the terminal block on the PC400 terminal as
show in Appendix A (Multi drop network using the
SWIFT485+)
PC2000
PC100
Modem
RS232
Plug the existing modular phone cable into the modem
port of the PC400 terminal
Replace the existing communication cable with supplied
cable (#VMM8155) and connect to the computer using
the RJ45 to DB9 converter (#VIE2786).
PC100R
RS485
Plug the existing modular cable into the PC400
terminal.
Or...
Bypass the modular junction box and connect the wires
directly to the terminal block on the PC400 terminal as
show in Appendix A (Multi drop network using the
SWIFT485+)
PC400 Terminal Installation & User’s Guide - 27
Figure 12
28 - PC400 Terminal Installation & User’s Guide
A P P E N D I X F
Troubleshoot the Clock
Problem: Terminal does not power up and the display does not appear.
Reason: Your power is not connected
Solution: Make sure that the power pack is plugged into a live AC outlet. Make sure
that the other end of the power pack is plugged into the clock.
Problem: When an employee swipes a badge the terminal displays --BADGE ERROR--
Reason: Your employee did not swipe the badge properly
Solution: The magnetic stripe should be on the left side of the badge when swiping.
Insert the badge at the top of the reader, and then pull the badge down with
a continuous and smooth motion.
Reason: Your employee swiped the badge in the wrong direction
Solution: The magnetic stripe should be on the left side of the badge when swiping.
Insert the badge at the top of the reader, and then pull the badge down with
a continuous and smooth motion.
Problem: When I swipe a badge, the terminal does not record the badge and does not
signal any errors.
Reason: Your employee did not insert the badge properly.
Solution: The magnetic stripe should be on the left side of the badge when swiping.
Insert the badge at the top of the reader, and then pull the badge down with
a continuous and smooth motion.
Problem: When an employee swipes a badge the terminal displays --INVALID
BADGE--
Reason: The terminal has not been updated with the latest employee data
Solution: Upload your employees to the terminal. See your software instructions for
uploading employee information.
PC400 Terminal Installation & User’s Guide - 29
Problem: When an employee swipes a badge the terminal displays --ACCESS DENIED--
Reason: The badge is rejected due to the employee’s schedule.
Solution: Assign a schedule through the software that will allow the employee to
punch at this time.
Reason: The badge is rejected due to the employee’s schedule.
Solution: Have a supervisor override the schedule lock. See page 15 of this manual.
Problem: The terminal is not communicating with the computer
Reason: The communication cable is unplugged or defective.
Solution: Confirm cable is tested and plugged into both ends
(Make sure the cable is wired as outlined in the wiring diagram)
Reason: Communication settings for the clock do not match the settings in the
software
Solution: Refer to the section “Setup the Clock” for setup directions
Problem: Occasionally a static discharge causes my terminal to lock up
Reason: The terminal is in an area that is subject to abnormally high static
discharges
Solution: Connect a ground wire to the ground screw (green screw near lock
mechanism) on the back box, and then secure the ground wire to the
nearest Earth ground.
Ground screw
and ground wire
attached to back
box
Note: If the closest earth
ground is the outlet where
the PC400’s power supply
is to be plugged in, you
may want to use tie wraps
to secure the ground wire
to the cable of the power
supply; see Figure 13
Power
Supply
If there is a more
convenient earth ground
location then secure the
wire there.
Figure 13
30 - PC400 Terminal Installation & User’s Guide
Limited One-Year Limited Warranty
Lathem warrants the hardware products described in this guide against defects in material and workmanship for a
period of one year from date of original purchase from Lathem or from an authorized Lathem reseller. The
conditions of this warranty and the extent of the responsibility of Lathem Time Corporation (“Lathem”) under this
warranty are listed below.
1. This warranty will become void when service performed by anyone other than an approved Lathem
warranty service dealer results in damage to the product.
2. This warranty does not apply to any product which has been subject to abuse, neglect, or accident, or
which has had the serial number altered or removed, or which has been connected, installed, adjusted,
or repaired other than in accordance with instructions furnished by Lathem.
3. This warranty does not cover dealer labor cost for removing and reinstalling the machine for repair,
or any expendable parts that are readily replaced due to normal use.
4. The sole responsibility of Lathem under this warranty shall be limited to repair of this product, or
replacement thereof, at the sole discretion of Lathem.
5. If it becomes necessary to send the product or any defective part to Lathem or any authorized service
dealer, the product must be shipped in its original carton or equivalent, fully insured with shipping
charges prepaid. Lathem will not assume any responsibility for any loss or damage incurred in
shipping.
6. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY: Except only the limited express
warranty set forth above, the products are sold with no expressed or implied warranties of any kind,
and the implied warranties of merchantability and fitness for a particular purpose are hereby
expressly disclaimed. No warranties are given with respect to products purchased other than from
Lathem or an authorized Lathem reseller and any such products are purchased "as is, with all faults."
In no event will Lathem be liable for any direct, indirect, special, incidental or consequential damages
arising out of or in connection with the delivery, use or inability to use, or performance of this
product. In the event any limited remedy given herein shall be deemed to have failed of its essential
purpose, Lathem's maximum liability shall be to refund the purchase price upon return of the product.
7. Proof of date of purchase from Lathem or an authorized Lathem reseller is required for warranty
service on this product.
8. This Warranty grants specific legal rights. Additional legal rights, which may vary by locale, may
also apply.
9. Should any difficulties arise with the performance of this product during warranty, or with any
Lathem authorized service centers, contact Lathem Time at the address below.
Lathem Time
200 Selig Drive, SW, Atlanta, GA 30336
404-691-0405
Copyright © 2003 Lathem Time Corporation. All rights reserved.
Revised 01-15-2008
Document number: USG0037I
Index
B
S
Bell Relay Connections, 11
Setting up Supervisor Badges, 18
Setup Mode, 14
Starting the Terminal Setup Mode, 12
Supervisor Override of Lockout Schedules, 17
Support Agreements, 3
C
Connect the Communication Cables, 7
T
F
Technical Support, 3
Features and Specifications, 1
Terminal Setup Mode, 13
To enter amounts, 16
To install the mounting bracket, 4, 6
To punch, 15
H
Help
To see accumulated hours for the pay period, 16
To see the Terminal Status, 17
To transfer, 16
Support Agreements, 3
I
Troubleshoot the Clock, 28
Installing a Modem Module in the PC400, 22, 24,
26
W
Wiring Diagrams, 19
M
Manual Bell Ring, 18
Modem Connections (optional), 9, 10
Mount the Clock, 4
P
PC400 Terminal Block Diagram, 21
R
RS 232 Connections, 7
RS-232 to Host, 19
RS-485 Connections, 8
RS-485 Network (SWIFT-485+ Converter ), 20
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