Lenoxx Electronics Telephone H 5560 User Manual

13 MEMORY ADJUSTABLE JUMBO  
DISPLAY CALLER ID TELEPHONE  
MODEL PH-5560  
OPERATING INSTRUCTIONS  
CALLER ID SHOWS YOU CALLERS NAME & NUMBER  
81 NAME & NUMBER CALLER ID MEMORY  
TONE/PULSE SWITCHABLE DIALING  
AUTOMATIC TIME & DATE DISPLAY  
ONE-TOUCH CALLER ID CALL BACK  
3 ONE-TOUCH SPEED DIAL BUTTONS  
10 TWO-TOUCH SPEED DIAL MEMORY LOCATIONS  
WALL/DESK USABLE  
REQUIRES 4 AABATTERIES (NOT INCLUDED)  
TO USE THE CALLER ID FEATURES OF THIS PHONE, YOU MUST  
SUBSCRIBE TO CALLER ID SERVICE FROM YOUR PHONE COMPANY,  
AND REMEMBER TO INSTALL BATTERIES.  
NOTE: READ AND FOLLOW THESE INSTRUCTIONS BEFORE USING YOUR TELEPHONE  
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be  
followed to reduce the risk of fire, electric shock and personal injury, including the  
following:  
1. Read and follow all instructions and warnings.  
2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners  
or aerosol cleaners. Use a slightly dampened cloth only.  
3. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or near a swimming pool.  
4. Do not place this product on an unstable cart, stand or table. The product may fall,  
causing serious damage to the phone.  
5. Slots and openings in back or bottom of the phone are for ventilation, and should  
not be blocked or covered. The openings should never be blocked by placing the  
product on the bed, sofa, rug, or other similar surface. This product should never be  
placed near or over a radiator, heat register or a built-in installation such as a  
bookcase or cabinet unless proper ventilation is provided.  
6. Never push objects of any kind into this product through cabinet slots as they may  
touch dangerous voltage points or short out parts that could result in risk of fire or  
electric shock. Never spill liquid of any kind on the product.  
7. To reduce the risk of electric shock, do not take this telephone apart. When service  
or repair work is required, take it to a qualified service representative. Opening or  
removing covers may expose you to dangerous voltage or other risks. Incorrect  
reassembly can cause electric shock when the appliance is subsequently used.  
8. Unplug this product from the wall outlet and refer servicing to qualified service  
personnel under the following conditions:  
A. When the cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions.  
Adjust only those controls that are covered by the operating instructions because  
improper adjustment of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
9. Avoid using a telephone (other than a cordless type) during an electrical storm.  
There may be a remote risk of electric shock from lightning.  
10. Do not use the telephone to report a gas leak in the vicinity of the leak.  
11. Do not allow anything to rest on the telephone cord. Do not locate this product  
where the cord will be damaged by persons walking on it.  
12. Never install telephone wiring during a lightning storm.  
13. Never install telephone jacks in wet locations unless the jack is specially designed  
for wet locations.  
14. Never touch uninsulated telephone wires or terminals, unless the telephone line has  
been disconnected at the network interface.  
15. Be careful when installing or modifying telephone lines.  
16. Use only the power cord and batteries indicated in this manual. Do not dispose of  
batteries in a fire. They may explode. Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS  
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IMPORTANT TELEPHONE COMPANY & FCC INFORMATION  
CAUTION : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK  
AND PERSONAL INJURY, DO NOT OPEN CABINET.  
WE SUGGEST THAT YOU REVIEW THE FOLLOWING INFORMATION  
PROVIDED BY THE FCC (FEDERAL COMMUNICATIONS COMMISSION).  
FCC REGISTRATION  
This telephone set is registered with the FCC based upon compliance with Part 68 of its rules. Connection  
of this telephone to the nationwide telecommunications network must be through a standard network jack  
(RJ11W or RJ11C) which you can order from your telephone company, if not already installed.  
NOTE : FCC registration does not constitute an expressed or implied guarantee of performance.  
Only the Lenoxx warranty in this booklet covers the performance of this telephone set.  
IMPORTANT FCC INFORMATION  
In the event that terminal equipment causes harm to the telephone network, the telephone company  
should notify the customer, if possible, that service may be stopped. However, where prior notice is  
impractical, the company may temporarily cease service providing that they:  
1. Promptly notify the customer.  
2. Give the customer an opportunity to correct the problem with their equipment.  
3. Inform the customer of the right to bring a complaint to the Federal Communications Commission  
pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68.  
The telephone company may make changes in its communications facilities, equipment, operations  
or procedures, where such action is reasonably required in the operation of its business and is not  
inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably  
expected to render any customer terminal equipment incompatible, the customer shall be given ad-  
equate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.  
RINGER EQUIVALENCE NO. (REN)  
The REN is useful to determine the quantity of devices you may connect to your telephone line and  
still have all of those devices ring when your telephone number is called. In most, but not all areas,  
the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain  
of the number of devices you may connect to your line, as determined by the REN, you should contact  
your local telephone company to determine the maximum REN for your calling area.  
NOTE :  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no guarantee that interfer-  
ence will not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, try the following:  
1. Reorient or relocate the receiving antenna.  
2. Increase the separation between the equipment and receiver.  
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
4. Consult the dealer or an experienced radio/TV technician for assistance.  
GENERAL  
The FCC prohibits customer-provided terminal equipment to be connected to party lines or to be used  
in conjunction with coin telephone service.  
This phone is hearing aid compatible.  
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LOCATION OF CONTROLS  
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5
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6
2
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1
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9
10  
13  
12  
11  
14  
20  
15  
19  
16  
17  
18  
1. COMFORTABLE HANDSET - for comfortable use even during long calls.  
2. HANDSET VOLUME CONTROL - adjusts the volume of handset receiver.  
3. NEW CALL INDICATOR - flashes when new calls have come in.  
4. CALL BACK BUTTON- used for calling back from the caller ID list.  
5. DELETE BUTTON - erases an individual record or all records from the Caller ID Memory, also used  
to accept time, date, and area code during initial setup.  
6. JUMBO CALLER ID DISPLAY - shows the callers name, number, and calling time & date (and more).  
7. UP/DOWN BUTTONS - review all calls received.  
8. DISPLAY BUTTON- adjusts the LCD contrast level.  
9. STORE BUTTON - used for storing numbers into the one-touch or two-touch Speed Dial memories.  
10. ONE TOUCH SPEED DIAL BUTTONS - allow you to store numbers and quickly dial them from memory.  
11. REDIAL/PAUSE BUTTON - get a new dial tone, then press this button to dial the last dialed number  
(also if you need a pause for PABX).  
12. FLASH BUTTON - press to switch calls for call waiting or get a new dial tone.  
13. AUTO BUTTON - allows you to store & dial numbers from 10 two-touch  
memory locations.  
14. DISPLAY TAB - used to adjust the position of the display.  
15. LINE CORD JACK - insert one end of the telephone line cord here  
when connecting the telephone.  
21  
16. RINGER HI/LOW/OFF SWITCH - adjusts the volume of the ringer or  
turns off ringer for undisturbed privacy.  
22  
17. TONE/PULSE SWITCH - selects the desired dialing mode.  
18. HOOK SWITCH - press down to release the line, hold it down and  
then release it to get a new dial tone or for call waiting.  
19. HANDSET CLIP - holds the Handset in place when the telephone is  
mounted on a wall.  
BACK OF THE PHONE  
20. COILED CORD JACK - Insert COILED CORD from HANDSET here.  
21. BATTERY COMPARTMENT - place 4 size AAalkaline batteries inside according to the polarities  
as shown inside the battery compartment.  
22. RESET SWITCH - to reset your phone by inserting a pin into the small hole on the back of the phone.  
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GETTING STARTED  
Step 1: Checking the Package Contents  
Your new PH-5560 jumbo display Caller ID telephone has all the features of a 13 memory  
telephone plus Caller ID display functions.  
As you unpack this set, make sure you have the following items in the package.  
STRAIGHT TELEPHONE LINE CORD  
COILED HANDSET CORD  
SHORT STRAIGHT WALL CORD  
(for wall mounting use)  
TELEPHONE BRACKET (attach to  
the back of the base for desk use)  
HANDSET  
TELEPHONE BASE  
Step 2: Powering the Phone  
INSTALLING BATTERIES  
Before you connect the phone cords, follow these steps to install the batteries:  
1. Push down the battery door tab with a pen or other pointed object and lift the battery  
door out (FIG. 1).  
2. Insert 4 size AAalkaline batteries as shown inside the battery compartment (FIG. 2).  
(The negative side (-) of the battery touches the battery spring.)  
3. Replace the battery door and snap it shut (FIG. 3).  
FIG. 3  
FIG. 2  
FIG. 1  
CAUTION  
Make sure that the telephone line cord is disconnected before opening the battery  
door. Replace the batteries when the low battery indicator  
appears in the display.  
When the batteries are dead, the display will not show anything. You can still make or  
receive calls, but you cant use the Caller ID or memory dialing.  
When the batteries are dead, your data and settings could be erased.  
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GETTING STARTED  
Step 3: Telephone Installation  
CONNECTING THE TELEPHONE  
1. Connect the handset coiled cord to the HANDSET  
and the left side of the phone.  
HAND SET  
REAR OF THE  
TELEP HONE  
W ALL  
JA CK  
2. Connect the straight telephone line cord to the  
LINE CORD jack (rear of phone) and telephone  
outlet on the wall.  
If your telephone outlet is not modular, contact your  
telephone company for assistance.  
(If you want to mount the telephone on the wall, see  
Wall Mounting on pages 11 & 12.)  
ATTACHING THE BRACKET FOR DESK USE  
We recommend you to use the plastic bracket for proper desk  
use.  
1. Push both sides of the bracket and insert the 2 wider raised  
tabs of the bracket into the wider slots on the back of the  
base according to the arrow on the bracket.  
2. Press the bracket until the 2 narrow raised tabs of the  
bracket are inserted into the narrow slots on the back of  
the base.  
3. To separate the bracket from the base, push both sides of  
the bracket and pull the bracket out.  
Step 4: Setting up the Telephone  
SETTING UP LCD CONTRAST, LANGUAGE, AREA CODE, TIME AND  
DATE  
You may need to set up the LCD contrast, language, area code, time and date for your  
telephone when you install the batteries for the first time or when you move to an area  
that has a different area code. This is necessary because the phone must distinguish  
local or long distance calls to properly dial calls from the Caller ID list.  
NOTE:During setup, if you do not press the DELETE button within 10 seconds, the display  
will get back to normal display mode.  
Press the DISPLAY button repeatedly to adjust the LCD contrast level.  
Press and hold the DELETE button down, then press the  
DOWN button, SET LANGUAGE will show in the display. The  
default language E(E= English; F= French; S= Spanish)  
will flash. Release the DELETE button, and press the UP or  
DOWN button to choose your desired language (flashing).  
Press the DELETE button to confirm and accept.  
Then the display will ask you to set your Area Code:  
While the first digit is flashing, you should:  
1. Press the UP button till the first digit of your area code is  
displayed (flashing).  
2. Press the DELETE button to accept and go to the next digit.  
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GETTING STARTED  
Step 4: Setting up the Telephone(continued)  
SETTING UP LCD CONTRAST, LANGUAGE, AREA CODE, TIME AND DATE  
3. Repeat steps 1 and 2 above to set the 2nd and 3rd digits of your area code.  
AREA CODE EXAMPLE: 718  
NOTE: At any time during setup, you may just pick up the handset to dial or receive a call.  
NOTE: If you make a mistake, you can just do it over again or call customer service for help.  
Your phone will now go to the Time and Date mode, press the UP and DOWN buttons to  
get to the correct number and the DELETE button to accept.  
You do not have to set up the Time and Date because the telephone company will  
automatically update this with your Caller ID when your phone rings (twice or more).  
To get back to the standby mode (for dialing), press the DELETE button repeatedly until  
the normal display shows (see below for example):  
(Example: 10:53 a.m. On June 18th)  
Then the display will ask you to set the LCD contrast, you can press the UP or DOWN  
button to adjust the LCD contrast, and press the DELETE button to confirm. In general,  
you can press the DISPLAY button directly to set the LCD contrast.  
After setting the LCD contrast, language, area code, time & date, you can adjust the  
display to the proper position so that you can easy read the information in the display.  
TO RESET THE PHONE  
In the rare case of abnormal telephone line interference, your phone may not work  
properly and may need to be reset. Make sure the phone is hung up, use a pointed  
object like a straighted pape clip and stick it into the small hole at the back of the phone  
(marked RESET) for 2 second. The display will become blank for about one second, then  
resume to the previous display. Note all the information in your phone (including the  
memory numbers you stored and caller ID list) will be lost.  
BASICS  
Choosing Tone or Pulse Dialing  
Select the type of dialing that you desire or that your telephone system requires by  
setting the TONE/PULSE switch.  
TONE - The set will operate using tone dialing.  
PULSE - The set will dial using rotary dial type pulses (clicking sounds).  
If you are not sure of your dialing system, make a trial call with the switch set to TONE.  
If the call connects, leave the switch as it is; otherwise, set it to PULSE.  
NOTE: To use caller ID service, you will probably need TONE dialing.  
Even when your phone is set to pulse service, this phone can be switched to temporary  
tone for access to services that require tone signaling including Telephone Banking.  
TONE  
Just press the TONE  
button after dialing in pulse and your buttons can now be  
used for tone signaling for this call only.  
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BASICS  
Making and Receiving Calls  
MAKING A CALL  
1. Pick up the handset to get a dial tone. The hook icon  
will show in the display.  
2. Dial the phone number. The dialed number appears in the display.  
3. When you finished talking, replace the handset into the base.  
RECEIVING A CALL  
1. Pick up the handset when the phone rings. The hook icon  
2. After a few seconds, the Count Up Call Timer will start.  
3. When you finished talking, replace the handset into the base.  
will show in the display.  
NOTE: When pick up the HANDSET, the hook icon  
shows in the display while the phone is not in use, remember to check if the  
HANDSET is replaced properly.  
will show in the display. If this icon  
Volume Control and Ringer Setting  
Adjust the handset volume  
Slide the HANDSET VOLUME control (LOUD or NORMAL).  
Set RINGER HI/LO/OFF switch.  
HI - loud rings on incoming calls.  
Adjust the ringer level  
LO - lower rings on incoming calls.  
OFF - no ringing on incoming calls.  
NOTE: Only this phone will not ring, other phones on the same line  
will continue to ring normally.  
If you have subscribed to the Caller ID service, the callers number and/or name appears  
in the display when you received a call (see page 9).  
Last Number Redialing and Pause Function  
1. Pick up the HANDSET, the hook icon  
will show in the display.  
2. Press the REDIAL/PAUSE button. The last dialed number appears in the display and  
is automatically dialed.  
TO CHECK THE LAST PHONE NUMBER DIALED  
While the phone is not in use, press the REDIAL/PAUSE button. The number appears in  
the display for 10 seconds.  
NOTE: If the last dialed number exceeds 15 digits, only 15 digits will be displayed.  
PAUSE FUNCTION  
Example: In an office where you need to dial a 9 first to get an outside line.  
Dial the number 9 and press REDIAL/PAUSE button, and then dial the phone number.  
You will see a “  
displayed for pause. You may also store this into memory.  
Flash Function  
Useful for call waiting or getting a new dial tone.  
If you are using the telephone when a new call comes in (you will hear a beep or click),  
press the FLASH button on your telephone, you will put on hold the parter you are  
having the conversation with and you will be able to talk to the new caller, after you finish  
the conversation with the 2nd caller, press FLASH button to return to the 1st call.  
NOTE: In order to use this function, you need to subscribe to CALL WAITING service  
from your telephone company.  
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TELEPHONE FEATURES  
Memory Dialing  
You can quickly dial the numbers you stored into the 3 one-touch speed dial buttons or  
10 two-touch speed dial memories.  
STORING PHONE NUMBERS INTO MEMORY  
1. Press the STORE button.  
(short for programming) appears in the display.  
2. Dial the phone number you want to store. You can store up to 22 digits (including a  
TONE  
TONE (  
) and a PAUSE (REDIAL/PAUSE), each of which is counted as one digit).  
3. For 3 one-touch dialing:  
Press one of the 3 one-touch  
speed dial buttons (M1 to M3).  
For 10 two-touch dialing:  
Press AUTO button, and then press one of the  
dialing keys (0 to 9) to store a phone number in.  
4. The stored number and the location will be shown in the display, press the STORE  
button to confirm.  
5. Repeat steps 2 to 4 to store numbers into other memory locations.  
6. Wait 3 seconds to resume normal display.  
NOTE  
When the batteries are dead or removed for more than 30 minutes, the stored  
numbers may be erased.  
TIP 1: If you entered a wrong number, you may press the hook switch, then start from  
the beginning.  
TIP 2: If you want to store a calling card number into one of your memories, you may do  
this the same way you program a phone number into memory. Also if you need a  
pause in the number, simply press the REDIAL/PAUSE button on your phone.  
To store a number to be dialed via Private Branch Exchange (PABX)  
Before entering a phone number in Step 2 in Storing phone number into memory, do as  
follows:  
1. Enter the outside line access digit (e.g., 9).  
2. Press REDIAL/PAUSE button (for a pause).  
To check the stored number  
While the phone is not in use, press the desired one-touch speed dial button, or press  
the AUTO button and the desired two-touch memory number (0 to 9). The stored number  
appears in the display for 3 seconds.  
To change a stored number  
Just store a new number, as described above, the old number will be erased automatically.  
MAKING CALLS WITH 3 ONE-TOUCH SPEED DIALING BUTTONS  
1. Pick up the handset.  
2. Press one of the one-touch speed dial buttons (M1 to M3).  
3. The phone will dial the numbers you stored into it.  
MAKING CALLS WITH 10 TWO-TOUCH SPEED DIALING LOCATIONS  
1. Pick up the handset.  
2. Press the AUTO button first, then press the stored two-touch memory number (0-9).  
3. The phone will dial the numbers you stored into it.  
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CALLER ID FEATURES  
Understanding the Caller ID Service  
Caller ID allows the callers phone number to be shown in the display between the first  
and the second ring of the call, also in most cases, the callers name, and calling time  
and date. This information will be stored automatically.  
In order to use this feature, you must first subscribe to Caller ID service.  
To use the call back feature, be sure to enter your area code (see pages 5 & 6), and  
press the CALL BACK button for correct digits.  
When You Received a Call  
The phone number appears in the display with the date and  
time as shown in the example here.  
If your Caller ID service includes the callers name, the callers  
name also appears in the display (up to 15 letters), as well as  
time & date of the call (this varies by region).  
NOTE  
The callers phone number and/or name will not appear in the following cases:  
-
The call is made through a telephone company which does not offer Caller ID  
service (including international calls). The display will show UNAVAILABLE ”  
.
-
The call is blocked . For privacy reasons, many states allow callers the option to prevent  
his or her telephone data from being displayed in the other partys Caller ID display.  
The display will show BLOCKED CALL .  
-
-
You have picked up the phone before the second ring.  
If the call is from an office which uses multiple lines, the displayed phone number  
may not match the number you use to call that extension.  
Viewing the Caller ID List  
The phone stores the data of the last 81 calls received including UNAVAILABLE  
and BLOCKED CALL  
calls. It keeps track of all calls received, even if they were not  
answered (for example, if you are not at home).  
You can look through the data in the Caller ID list to check the numbers and names of  
the calls received.  
1. Press the DOWN button to view your calls from the newest call.  
2. Press the UP button to view calls from older calls to newer ones.  
When you have reached the last (newest) data by pressing UP button, END OF  
LIST appears. If you press UP button again, the display will show the first (oldest) call.  
When you have reached the first (oldest) data by pressing DOWN button, END OF LIST ”  
appears. If you press DOWN button again, the display will show the last (newest) call.  
You can view the Caller ID list during conversation also by following the steps above.  
NOTE: If your telephone is powered by batteries, when the batteries are weak, the low  
battery indicator  
is displayed. Change the batteries as soon as possible;  
otherwise the Caller ID list may be erased.  
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CALLER ID FEATURES  
Calling back from the Caller ID List  
A. When the Handset is on the Base.  
1. Display the phone number you want to call back using the UP or DOWN button.  
2. Press the CALL BACK button. the display will show PICKUP OR ADJ.  
3. If the phone number is 7-digit (local call), phone number displayed is 7-digit, if you want  
the phone number to be 10-digit (area code + phone number) or 11-digit (1 + area code  
+ phone number), press the CALL BACK button once or twice more.  
4. If the phone number is 10-digit, the phone number displayed is 11-digit (1is added  
automatically in front of the 10-digit phone number), if you want the phone number to be  
10-digit, press the CALL BACK button once more.  
5. Pick up the handset, the phone will dial the number displayed.  
B. When the Handset is Picked up.  
1. Display the phone number you want to call back using the UP or DOWN button.  
2. Press the CALL BACK button. the display will show DIALING OR ADJ.  
3. If the phone number is 7-digit (local call), the phone number displayed is 7-digit, if you  
want the phone number to be 10-digit (area code + phone number) or 11-digit (1 + area  
code + phone number), press the CALL BACK button once or twice more.  
4. If the phone number is 10-digit, the phone number displayed is 11-digit (1is added  
automatically in front of the 10-digit phone number), if you want the phone number to be  
10-digit, press the CALL BACK button once more.  
5. The phone will dial the number displayed.  
Storing the Phone Numbers from the Caller ID List  
As the phone keeps the data of up to 81 calls, if the 82nd call comes in, the phone  
deletes the oldest data automatically.  
To prevent important data from being deleted, you can store them into the 13 speed dial  
memories (3 one-touch or 10 two-touch).  
1. Display the phone number you want to store (by pressing UP or DOWN button).  
2. Press STORE button. The display will show STORE OR ADJ, press CALL BACK  
button to adjust the number. If the phone number is 10-digit, 1is added automatically  
in front of the 10-digit phone number.  
3. For one-touch memory  
Press a one-touch speed dial button  
(M1 to M3).  
For two-touch memory  
Press the AUTO button, and then one  
of the speed dial memories (0 to 9).  
The phone number is now stored in that memory button (NOTE: Only the number will be  
stored, not the name).  
NOTE:  
1. Do not allow more than 3 seconds to elapse between each step of the procedure.  
2. If the phone is connected to a Private Branch Exchange (PABX), you may need to  
add an outside line access digit or a pause, see page 8.  
Deleting the Data from the Caller ID List  
To delete the Caller ID memory one by one  
1. Display the Callers ID you want to delete (by pressing UP or DOWN button).  
2. Press the DELETE button, the display will show DEL CALL?, press the DELETE button  
once more, the display changes to show the next or previous call, and the data is deleted.  
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CALLER ID FEATURES  
Deleting the Data from the Caller ID List (continued)  
To delete ALL the Caller ID memories  
1. When the phone is not in use, press the DELETE button and hold for 3 seconds, the  
display shows DEL ALL CALLS?”  
2. Press the DELETE button once more, the display changes to NO CALLS  
and all  
the Caller ID memories (including the new call memories) are deleted.  
NOTE: The new call indicator will flash when there are new calls in the caller ID memory.  
It will be off when all new calls are viewed or all calls are deleted.  
Using Message Waiting/Mailbox  
To use the Message Waiting indication feature, you must subscribe to this service if  
available from your local telephone company.  
Your PH-5560 will only respond to FSK type of message delivery.  
1. If the message is sent by the telephone company which is preceded by a ring, the display  
will show MESSAGE WAITINGand the message waiting symbol  
will appear in the  
display and flash.  
2. After you have retrieved your message(s), the telephone company will send a clear  
signal (by a ring) to your phone. The message waiting symbol  
display shows MSG WAITING OFF ”  
will turn off, and  
.
3. Sometimes the telephone company will not send a message clear signal to you,  
and you have to clear the message waiting record manually. Just press and hold the  
DELETE button down and then press the UP button, the message will be cleared. The  
message waiting symbol  
will be off.  
WALL MOUNTING  
This phone can be mounted on a wall phone plate. If you do not have a modular wall  
phone plate installed, please consult with your phone company or installer to get one, or  
see next page for installation without a wall plate.  
1. HANDSET CLIP - When the phone is mounted on the wall, the HANDSET CLIP must  
be adjusted so it will hold the HANDSET.  
A. SLIDE OUT  
B. REVERSE  
C. REPLACE INTO PHONE  
2. Use the SHORT STRAIGHT WALL CORD, and  
plug one end into the rear of the phone.  
3. Plug the other end of the SHORT STRAIGHT  
WALL CORD into the WALL JACK.  
4. Put the phone over the WALL PLATE, make sure  
both posts fit into slots on the back of the phone.  
Then slide the phone down to lock the phone  
onto the WALL PLATE.  
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WALL MOUNTING (continued)  
Wall Mounting without a Modular Wall Phone Plate  
Follow these instructions to mount the phone on the  
wall without a wall plate:  
Drill one hole  
1. Locate a wall stud. If it is possible to utilize a wall  
stud for mounting, dry wall expanders or a similar  
type fastener is recommended. Consult your local  
hardware stores for details.  
Make sure space  
between holes is  
15  
2. Drill 2 holes 3  
/16" (100 mm) apart.  
100 mm  
3
3. Put a screw into each hole and leave  
/16" (5mm)  
of the head exposed to mount the phone (screws  
are not included).  
4. Connect the straight cord to the phone and jack.  
5. Place the TELEPHONE BASE on the 2 mounting  
screws and gently push down to lock into place.  
Drill other hole  
IMPORTANT  
Before mounting the phone onto the wall, select a wall area with sufficient strength. If  
mounting on the wallboard or in an area of questionable strength, locate a stud for  
maximum support of your telephone.  
Installation on Masonry  
1
1. Use a / " masonry drill bit and drill the 2 holes (spaced as above).  
4
2. Insert plastic anchors and install the 2 screws.  
3
3. Leave  
/
" (5 mm) of the screws exposed to mount the phone.  
16  
4. Place the TELEPHONE BASE on the 2 mounting screws and gently push down to  
lock into place (anchors and screws are not included).  
MOUNTING AREA  
MOUNTING SCREW  
ANCHOR  
15  
3
/
"
16  
(100 MM)  
3
/
" (5 MM)  
16  
3
LEAVE  
/
" (5 MM) SCREW EXPOSED  
16  
1
DRILL HOLE WITH  
/
4
" MASONRY BIT  
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TROUBLE SHOOTING  
PROBLEMS  
CHECK  
The Caller ID unit will not function until you have  
subscribed the Caller ID service from your local  
telephone company. Call your local telephone  
company to have Caller ID service installed on your  
phone line. Check your phone line connections. Also,  
fresh batteries MUST be installed. Make sure all your  
phone line connections are secure and corrected.  
If it is a private call or a blocked call, the callers name  
and/or phone number will not appear in the display.  
(You will see time & date of call plus some dashes or  
The Caller ID display does not  
show the callers information  
the words UNAVAILABLE or BLOCKED CALL.  
)
Is any plug disconnected from the modular phone  
plug?  
No dial tone  
Is any jack improperly wired? Use another phone to  
test the jack.  
Are all cords connected properly? Are all 4 AA”  
batteries installed? Make sure they are installed  
according to the polarity shown.  
Phone does not work  
Phone does not ring  
Can not dial  
RINGER switch may be set to OFF?  
Slide the switch to HI or LO position.  
Check the TONE/PULSE switch setting.  
You may only have PULSE service. Set the TONE/  
PULSE switch to PULSE position.  
No batteries are installed or batteries are weak or  
installed up-side-down.  
Cannot store numbers into  
memory  
Make sure the Caller ID service is active.  
Check if the phone is connected to a working wall jack.  
Check if all line cord connections are correct and secure.  
Caller ID does not work  
Reset the contrast level of the LCD display.  
Check if batteries are properly installed.  
Check if you have received the first Caller ID record. If  
you have received the first Caller ID record, your  
batteries may be weak.  
The Caller ID display gets dim  
or is blank  
Make sure the handset cords connected properly. Or,  
replace the COILED HANDSET CORD. Any phone store  
has these cords in different lengths. After some time the  
cord may have become overstretched or damaged.  
Static noise on line or cannot  
hear calling party or calling  
party cannot hear you  
Check if shows in the display. Since the REDIAL/PAUSE  
button has combined function (pause function), the phone  
may have been paused. Just press the HOOK switch.  
REDIAL does not work  
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TROUBLE SHOOTING (continued)  
PROBLEMS  
CHECK  
You picked up the phone before the second  
ring, or your phone received unclear call  
information. Static can cause this message.  
If this condition persists, contact your local  
telephone company to ensure that there is no  
problem with your phone line.  
appears in the display  
To erase ALL call records, make sure the phone  
is not in use, press the DELETE button and  
hold for 3 seconds, the display will show DEL  
ALL CALLS?, press the DELETE button again.  
Cannot erase all records in memory  
Caller ID displays words like  
Your language is set to French or Spanish. To  
reset the language, press and hold the  
DELETE button and press the DOWN button,  
,
or  
while  
is flashing, press DELETE button to  
or  
or  
.
confirm. The language will be set to English  
mode.  
Check if you have stored the numbers correctly  
by pressing that memory location button(s).  
Also numbers can only be stored when fresh  
batteries are installed correctly.  
Memory Dialing does not work  
Handset clip was not installed properly for wall  
use. See page 11 for details.  
Handset falls out of phone base  
when wall mounted  
The caller may have an unlisted or blocked  
number to prevent Caller ID identification, or it  
may be an overseas call or you may have noise  
on the line during that call.  
Callers information is not registered  
to the Caller ID memory  
Check with your telephone company if this  
service is available and if you have subscribed  
for it.  
Message Waiting does not work  
Your MEMORY button has no stored number.  
Please store the number again. Press the  
STORE button, dial the number and press the  
MEMORY locations you want.  
Pressing a Memory button does not  
display number  
NOTE :  
1. If problems with your telephone service occur later, try to determine if the trouble is  
with the telephones you own or with the telephone company equipment. Unplug the  
telephone and try it on another jack in a different room or in a neighbors home to see  
if the phone line is bad or the phone.  
If the known working phone does not operate properly on that line, contact your local  
telephone company for assistance.  
2. If disconnection of your phone ends the problem, your phone may be the source of  
the trouble and it should be tested and repaired if necessary before it is reconnected.  
3. There are no user maintainable parts or adjustments on this set. Should your phone  
require repairing, contact us for instructions (except for cords which you can buy at  
any phone store).  
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LIMITED WARRANTY  
We warrant this product to be free from defects in material and workmanship  
under normal use for a period of 1 year after purchase, and we will repair it free  
of charge or replace it at no charge, should it become defective under this  
warranty, providing you submit proof of purchase sales slip with the set.  
During the initial 1 year period after original purchase, we will service the set  
that is returned to LENOXX ELECTRONICS CORP., prepaid, at no charge. After  
the initial 1 year period expires, we will exchange, at no charge, any part that is  
defective, but will charge for the cost of labor, return postage paid by LENOXX.  
This warranty does not apply to any products which have been subject to  
misuse, neglect or accident. This warranty does not cover broken cords or  
cabinet. UNDER NO CIRCUMSTANCES WILL LENOXX ELECTRONICS CORP.  
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some  
states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above exclusions or limitations may not apply to you.  
This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state. The following charges apply to repairs  
beyond the warranty period: $8.00. Be sure to pack carefully and send postage  
paid and insured with your money order (personal checks will not be accepted)  
and proof of purchase date to:  
LENOXX ELECTRONICS CORP., 2 GERMAK DRIVE, CARTERET, N.J. 07008  
This Class B digital apparatus complies with Canadian ICES-003.  
For customer service  
Dial 1-800-315-5885 (MONDAY - THURSDAY 8:00 AM - 5:00 PM, FRIDAY 8:00 AM - 1:00 PM EST)  
or Visit Our Website: http://www.lenoxx.com  
© 2005 LENOXX ELECTRONICS CORP.  
2 GERMAK DRIVE  
CARTERET, N.J. 07008  
MADE & PRINTED IN CHINA  
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